Frequently Asked Questions
Is there parking at the property?
The majority of our properties offer at least one car parking space – with the exception of a couple in the centre of Tenby.
Details of exactly where to park will be included in your arrival instructions which are sent to you a few days prior to your arrival. If parking outside the property is not available, an alternative is suggested.
Is Broadband / Wireless access available?
Most of our properties have wi-fi. Access information is provided in your arrival instructions which are sent to you a few days prior to your arrival. If a property does not have wi-fi access, we will make this clear in the property description.
How do I pay the balance?
You will receive an email reminding you when your balance is payable. This email will contain a link to a secure payment page where you can enter your card details to pay the balance.
You will then receive confirmation that payment has been received. If you have any queries regarding payment for your booking please get in touch.
What is the booking fee?
We add a one-off charge of £35 on all bookings. This covers administration and processing.